Privacy Policy

Last updated: March 4, 2026

Introduction

Welcome to SayItUp. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect information that you provide directly to us when using SayItUp:

  • Account Information: Email address, name, and password when you create an account
  • Learning Progress: Your study history, quiz results, and vocabulary mastery levels
  • Usage Data: Information about how you interact with our app, including features used and time spent
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Location Data: Approximate location based on IP address (not precise GPS location)

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our learning services
  • To personalize your learning experience and track your progress
  • To run spaced-repetition review schedules and identify weak words for targeted practice
  • To send optional push notifications about your learning goals and achievements
  • To improve and optimize our app and services
  • To communicate with you about updates, security alerts, and support
  • To analyze usage patterns, segmentation tags, and retention trends to develop new features
  • To prevent fraud and ensure the security of our platform

Notifications, Analytics, and Segmentation

SayItUp uses push notification infrastructure and product analytics events to improve learning outcomes and app reliability.

  • Push Notifications: We process notification permissions, push tokens, and delivery status (for reminders and learning updates).
  • Analytics Events: We process feature usage events (for example: lesson completion, quiz activity, streak updates, and screen interactions).
  • Segmentation Tags: We may classify users into product segments (such as learning stage, engagement level, or subscription state) to tailor in-app experience.
  • Crash and Performance Data: We may collect technical diagnostics to detect errors and improve stability.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Infrastructure providers that support cloud hosting, authentication, notifications, analytics, and customer support operations.
  • App Store Billing Providers: Apple App Store and Google Play process subscription billing and subscription status data.
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your account and associated data at any time through the app settings or by contacting [email protected].

Website Cookies and Third-Party Resources

Our website uses essential technologies required for page delivery and rendering. This includes third-party resources such as Google Fonts and Tailwind CDN, which may process technical metadata like IP address and user-agent to serve content.

For details, see our Cookie Policy.

Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Children's Privacy

SayItUp is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: SayItUp Learning Inc., 123 Education Street, San Francisco, CA 94105, USA